Simplifying Complexity and Improving Interactions
2D Animated Explainer Video
How our solutions help you capture, analyse and action your interactive data
Liquid Voice is a leading provider of call recording, transcription and analytics solutions for contact centres, trading floors and control rooms. We help you simplify the complexity of your organisation and improve your decision making through a more intelligent understanding of your interactions. In this video, you will learn how our advanced technology enables you to:
- Capture not only the words spoken, but the key data and context associated with every conversation
- View all your interactive data from a single pane of glass and import legacy data for trend analysis
- Accurately transcribe conversations into text using natural language processing technologies
- Deliver unique insights, spot trends and find areas of opportunity with analytics
- Ensure compliance with data privacy and sector-specific legislation for recording and retainment
- Save support costs, reduce operational overhead and carbon footprint by extracting and housing old recordings on a single highly resilient platform
- Deliver the full picture by importing quality and transcription data, including screen recordings
If you want to learn more about how Liquid Voice can help you improve your customer interactions, please get in touch.
Disclaimer: The information on this website is written by GGRY Design and does not reflect the views or opinions of the client of the video. Please verify the accuracy and validity of the information with the client before making any decisions based on it.
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